🔧
intermediate15-25 minutes

How to Diagnose Website Downtime

Quickly identify the cause of website outages and connectivity issues

The Problem

Website is inaccessible and you need to find the root cause quickly

The Solution

Use systematic approach with network tools to isolate the failure point

Your Progress

0 of 7 steps completed

Step-by-Step Instructions

Step 1

Verify DNS resolution is working

Step 2

Ping server to test connectivity

Step 3

Check HTTP response codes

Step 4

Test from multiple locations

Step 5

Review SSL certificate status

Step 6

Check for DDoS indicators

Step 7

Verify hosting provider status

💡 Pro Tips

  • • Take your time with each step - rushing can lead to mistakes
  • • Document your findings as you go for future reference
  • • Test changes in a safe environment before applying to production

Need More Help?

Try our professional network diagnostic tools or contact our support team for assistance.

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